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How to set up a supplemental feed: A Merchant Center guide

What is a supplemental feed, and why do I need one?

A supplemental feed runs alongside your primary feed. The goal of your supplemental feed is to enrich the primary feed with more data: it cannot be used without the primary feed.

Your supplemental feed might include details like additional product attributes, user preferences, or real-time updates that complement your primary feed.

What is a supplemental feed, and why do I need one?

A supplemental feed runs alongside your primary feed. The goal of your supplemental feed is to enrich the primary feed with more data: it cannot be used without the primary feed.

How can I use a supplemental feed?

  • To add or modify product information, global trade item numbers (GTINs), promotions, materials, specific attributes, cost of goods sold (COGS), etc. to enrich your primary feed further.
  • To fix errors in the Merchant Center, and resolve disapprovals on your primary feed.

Learn more about GTINs and choosing the right product identifier in this guide

How to set up a supplemental feed

  1. In Google’s Merchant Center, click “Products” on the left-hand menu, and then “Feeds”.

The next page displays an overview of your primary feeds and supplemental feeds. How do they differ? Your primary feed is the back-bone of products, pulling your catalogue of products directly from your website to the Merchant Center.

The supplement feed is used to change, enrich or modify attributes in your primary feed.

Merchant Center's Feeds page, with the Supplemental feeds section and Add supplemental feed highlighted

From the above page, start by clicking “Add Supplemental Feed”.

  1. Next, you need to name the supplemental feed, choose the relevant “Google Sheet”, and click “Continue”.

The new supplemental feed form: naming the feed and choosing Google Sheets as the input method

Here, you can generate a new spreadsheet, or use one you already created.

The supplemental feed setup step, choosing to generate a new Google spreadsheet or use an existing one

When creating your supplemental feed (in Excel, Google Sheets, etc.), it’s critical that the product ID in the supplemental feed is identical to the product ID in the primary feed. Additional attributes (such as COGS, title, price, custom labels etc.) are linked to the item ID.

Example tables: a primary feed, a supplemental feed adding a SALE custom label by product ID, and the combined result

  1. The first time you upload the supplemental feed, you must press “Fetch Now” to apply it to the primary feed.

A supplemental feed's processing page in Merchant Center, showing 73 products uploaded

Close-up of the Upload file and Fetch now buttons

From there, you can adjust how often the supplemental feed is fetched using the “Fetch schedule” drop-down menu under “Settings”.

Do bear in mind that if you use a content API, you may not see an update for 10-30 minutes.

Got any other Merchant Center woes? Check out helpful guides such as 'How to add a feed rule', or 'How to exclude destinations.' For any other FAQs, helpful guides or Google Shopping news, check out our resources.

Are your conversion rates meeting the industry standard? Find out in Bidnamic's Guide to Conversion Rate Optimisation.

Anything else? Our Shopping specialists are always on hand to lend an ear and consult on Google Shopping - book your demo here.

Author

Harrie-Anna Wormald

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